Certified Operational Resilience Specialist™ (CORS™)

SLG-Certified Operational Resilience Specialist™ (CORS™)

A System-Based Approach to Operational Resilience

Disruption is no longer an exception. It is a permanent operating condition.

Organizations now face frequent and overlapping disruptions, including cyber incidents, supply chain failures, operational breakdowns, regulatory intervention, workforce instability, and technology outages.

However, most resilience efforts remain fragmented:

Business continuity implemented in isolation

Crisis response activated only during major incidents

Cyber resilience treated as a technical function

Vendor and supplier risk managed separately

These fragmented efforts do not fail due to lack of effort. They fail because they do not operate as a system.

The Certified Operational Resilience Specialist™ (CORS™) program was designed to address this structural weakness.

CORS™ develops professionals capable of designing and implementing integrated operational resilience systems that align people, processes, culture, technology, and third parties into a unified capability.

This certification is intended for professionals seeking to move beyond checklist-based compliance toward system-level resilience.

What Differentiates CORS™

CORS™ is based on a core principle:

Operational resilience fails primarily due to implementation gaps, not lack of theory.

The program is structured around five system-level pillars.

1. System-Based Resilience Design

CORS™ trains participants to design and manage operational resilience as an integrated system.

Participants learn to:

Integrate business continuity and crisis management

Embed cyber resilience into operational processes

Strengthen third-party and supply chain dependencies

Align risk and resilience with decision-making processes

Define leadership and cultural behaviors that support resilience

Design executive-level dashboards and monitoring mechanisms

The objective is operational coherence rather than functional silos.

2. Applied Tools and Practical Implementation

CORS™ functions as an applied design program rather than a theoretical course.

Participants receive more than 20 professional tools, including:

Resilience Governance Canvas

Critical Services Mapping Template

Cross-Functional Dependency Matrix

Resilience-Oriented BIA Model

Third-Party Resilience Assessment Framework

Culture and Behavior Mapping Tool

Scenario Testing Templates

Executive Resilience Dashboard

Resilience Roadmap Planner

All tools are designed for immediate organizational application.

3. Sector-Agnostic Design for Complex Environments

Operational resilience challenges cut across industries.

CORS™ is applicable to organizations operating in:

Financial services and banking

Manufacturing and industrial operations

Energy, utilities, and critical infrastructure

Public sector and government

Healthcare and insurance

Retail, logistics, and transportation

Technology and digital platforms

The methodology remains consistent while allowing sector-specific adaptation.

4. Human and Cultural Integration

Operational resilience breakdowns are most often caused by human and organizational factors, including:

Delayed escalation

Information silos

Unclear accountability

Risk avoidance behaviors

Leadership indecision under pressure

CORS™ integrates organizational behavior and culture frameworks developed by Super Leadership Global to address these failure modes.

Participants learn to:

Identify cultural enablers and constraints

Define resilience-supporting behaviors

Improve cross-functional coordination

Design effective communication pathways

Enable psychological safety during disruption

Resilience is embedded in operational behavior, not documentation.

5. Capstone Requirement: Operational Resilience System Blueprint

Each participant must complete a structured Operational Resilience System Blueprint.

This deliverable serves as:

A foundational asset for organizational resilience programs

Evidence of applied professional capability

Completion of the blueprint is mandatory for certification.

Organizational Value

Organizations select CORS™ due to:

Immediate applicability of tools and outputs

Improved cross-functional alignment

Enhanced internal resilience capability

Long-term integration of governance, culture, and systems

International recognition through Super Leadership Global, USA

Professional Outcomes

Upon completion of CORS™, participants will be able to:

Design an integrated operational resilience system

Establish governance structures that support rapid decision-making

Map critical services and systemic failure impacts

Define and apply operational impact tolerances

Build resilience-supporting organizational culture

Design and execute scenario-based testing programs

Measure resilience maturity using executive-level indicators

Develop a 12-month, organization-specific resilience roadmap

Target Audience

CORS™ is intended for professionals involved in resilience-related roles, including:

Operational resilience and BCM professionals

Risk, governance, and assurance teams

Crisis management and emergency response leaders

Technology and cyber resilience professionals

Third-party and supply chain risk managers

Operations and service delivery leaders

Compliance and audit professionals

Resilience consultants and public sector teams

Program Structure

Foundations of System-Based Operational Resilience

System thinking, critical services identification, dependency analysis, and resilience posture assessment.

Governance, Culture, and Leadership

Governance design, decision authority, escalation mechanisms, and behavioral enablers.

Integrated Resilience System Design

Modernized BIA, impact tolerances, integration across BCM, cyber, crisis, third-party risk, and monitoring.

Scenario Testing and Continuous Improvement

Scenario design, simulation exercises, performance evaluation, and improvement cycles.

Capstone: Operational Resilience System Blueprint

Mandatory professional submission required for certification.

Final Examination

Certification Requirements

To earn the Certified Operational Resilience Specialist™ credential, participants must:

Complete all program sessions and practical workshops

Pass scenario-based assessments

Submit and pass the Operational Resilience System Blueprint and Final Examination

Certification is issued by Super Leadership Global, USA.

CORS™ enables professionals to design, implement, and manage operational resilience as a system—rather than a collection of disconnected activities.